Feedback and Complaints

YNOT is committed to continuous improvement across our organisation. We actively seek feedback from young people, the youth sector and our members to assess our work, understand changing needs and implement changes that will create positive change for our organisation and the people we work with. 

Your views can make a difference. We want to hear from you about: 

  • Things you like about what we do.
  • Things we could do better.
  • Suggestions you have.
  • Questions you have.
  • Something you are not happy with.

By sharing your feedback with us, YNOT commits to

  • Keep your information private.
  • Listen to you with an open mind.
  • Take action on your feedback quickly.
  • Give you the opportunity to discuss your feedback, if you want to.
  • Let you know what we have done or changed because of your feedback.
     
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How you can provide feedback

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